Shantou, ChinaBSCI · OEKO-TEX® certified

Buyer FAQ

Lingerie manufacturing FAQ

30 straight answers for B2B buyers sourcing sexy lingerie and intimate apparel from Velora Intimates — MOQ, sampling, private label, lead time, quality, payment, shipping and dropshipping. Need something specific? Request a quote and a specialist replies within 12 business hours.

OEM MOQ
100 pcs / style
Wholesale MOQ
50 pcs
Sampling
3–5 working days
Sample lead
5–7 days
Bulk lead
25–35 days
On-time delivery
98%

Topic

Ordering & MOQ

How orders start, minimums, and how to scale from trial to volume.

Lingerie manufacturer overview
What is your minimum order quantity (MOQ)?

For OEM and private-label production our standard MOQ is 100 pcs per style (per colorway). For ready-to-ship wholesale styles the MOQ is as low as 50 pcs. Lower MOQ negotiable for trial/repeat orders and stock styles.

Can I mix sizes and colors within the MOQ?

Yes. The 100-pc per-style minimum can be split across our full size run and across colorways of the same design, so you can build a balanced size curve without committing to a single SKU.

Do you accept small trial orders before a large run?

We encourage trial orders. A lower MOQ is negotiable for first-time, trial and repeat business — many brands start with one or two styles, validate sell-through, then scale into volume buys against the same approved samples.

How many new styles can I order from at once?

Our design team releases roughly 200 new styles per month, and our 18 sewing lines run a monthly capacity of 500K pcs. You can place a multi-style collection in a single PO and we schedule it across lines.

Topic

Samples

Lead times and costs for proofing your designs before bulk.

See our materials
How long does sampling take?

Standard sampling takes 3–5 working days; counter-samples (with your fabrics, trims and labels) typically ship in 5–7 days. Complex constructions or sourced specialty materials can add a few days, which we confirm up front.

Do you charge for samples?

We charge a modest sample and mold fee to cover pattern-making and materials. Sample fees are commonly credited back against your first bulk order, and courier is typically on the buyer's account or collect.

Can you work from my tech pack or a physical sample?

Both. Send a tech pack, spec sheet, or a physical reference garment and we reverse-engineer the pattern, grade the size run and produce a fit sample for your approval before any bulk is cut.

How do you ship samples?

Samples go by express courier (DHL / FedEx / UPS) for door-to-door delivery in a few working days. Sample fees can be settled by PayPal for convenience.

Topic

Customization & private label

Putting your brand on the product — labels, packaging and bespoke details.

Private-label program
Can you produce fully private-label lingerie under my brand?

Yes — private label is a core service. We apply your woven and care labels, hangtags, size stickers, polybag printing and retail-ready packaging so the finished goods carry only your branding, never ours.

What can be customized beyond the label?

Designs, colorways and Pantone color matching, lace and trim selection, elastics, sliders, rings and clasps (hardware), gift boxes and inner packaging, plus barcodes and compliance labels for your destination market.

Do you offer ODM / ready designs I can rebrand?

Yes. Our ODM library carries 200+ fresh in-house designs each month that you can adopt, restyle and private-label — the fastest route to market when you do not have your own tech packs.

What artwork do you need for branding?

Vector logo files (AI/EPS/PDF) for woven labels and print, your Pantone/TPX color references, and label/care wording. We send digital and physical proofs of all branded components before production.

Topic

Production & lead time

Capacity, scheduling and on-time delivery for bulk orders.

Inside the factory
What is the bulk production lead time?

Bulk production runs 25–35 days after sample approval and deposit, depending on order size, customization and material availability. We confirm a firm ship date on your order confirmation.

What is your production capacity?

Our 12,000 m² facility runs 18 sewing lines with 320 staff and a capacity of 500K pcs per month, giving us headroom for large and repeat programs.

How reliable is your on-time delivery?

We maintain a 98% on-time delivery rate. Every order is tracked through cutting, sewing, QC and packing against the confirmed ship date, and we flag any risk early.

Can you handle seasonal peaks and reorders?

Yes. With 17 years of export experience and reserved line capacity, we plan ahead for peak seasons and keep approved patterns on file so reorders skip re-sampling.

Topic

Materials & quality

Fabrics, certifications and the inspection process behind every order.

Quality & compliance
What materials do you work with?

Stretch lace, mesh and tulle, microfiber, satin, modal and cotton blends, power-net and spandex elastics, plus specialty trims. We can source to your spec or supply from our standing material library.

Are your materials certified safe for skin contact?

Core fabrics are available to OEKO-TEX® STANDARD 100, and we produce to REACH, CPSIA, AZO-free dyes, California Prop 65 requirements using AZO-free dyes for skin-contact apparel.

What certifications and audits do you hold?

We are BSCI social-compliance audited; Sedex SMETA member; ISO 9001 quality management; OEKO-TEX® STANDARD 100 materials. Audit reports and test certificates are available to qualified buyers on request.

How is quality controlled during production?

Under our ISO 9001 system we inspect incoming materials, run in-line checks at sewing, and perform AQL final inspection before packing. We can also accommodate buyer or third-party (e.g. SGS) inspections.

Topic

Payment

Accepted terms and how deposits and balances are structured.

What payment terms do you accept?

We accept T/T (30% deposit, 70% before shipment); L/C at sight; Trade Assurance; PayPal (samples). Terms are confirmed on each proforma invoice.

What deposit do you require?

Standard bulk terms are 30% deposit by T/T to start production with the 70% balance before shipment. Established repeat buyers can discuss extended terms.

Do you offer Trade Assurance / buyer protection?

Yes. We support Trade Assurance and L/C at sight, giving new buyers payment protection tied to agreed quality and on-time-shipment terms.

Topic

Shipping & export

Incoterms, modes, ports and the markets we already serve.

Browse the product range
Which Incoterms and shipping modes do you offer?

We quote FOB, CIF, DDP, EXW and ship by sea freight, air freight, express (dhl/fedex/ups), choosing the mode by order size and your in-store date.

Which ports do you ship from?

We export through Shenzhen and Guangzhou, both close to our Shantou factory, which keeps inland trucking and lead times short.

Which countries do you export to?

We export to 40+ countries, including United States, Canada, United Kingdom, European Union, Australia and more, and we produce to each market's labeling and compliance rules.

Can you handle door-to-door (DDP) delivery?

Yes. Under DDP we manage freight, duties and customs clearance to your warehouse, so you receive landed goods without handling the import process yourself.

Topic

Dropshipping

Low-volume, blind-shipped fulfillment for online brands.

Dropshipping supplier
Do you support dropshipping for online stores?

Yes. We offer blind dropshipping where we pick, pack and ship single orders directly to your customers with your branding on the parcel and no Velora paperwork inside.

Is there a minimum for dropshipping?

Dropshipping runs on a per-order basis with no bulk MOQ, drawing from ready stock styles (wholesale MOQ from 50 pcs only applies when you hold your own inventory).

Can dropship parcels carry my branding?

Yes. We can include your custom hangtags, polybag printing and packing slips so the unboxing experience matches your brand, with our identity kept off the shipment.

Still have a sourcing question?

Send your tech pack, target quantity and timeline — we reply within 12 business hours with pricing, MOQ and lead time.